At Playdate Studios we want you to be very happy with your purchase!
If your purchase is not quite what you are looking for you have 21 days from when you received your order to have your purchase sent back for a refund or exchange. Returns received outside this timeframe will be accepted for a refund at our discretion.
Playdate Studios offer refunds on all full-priced items subject to adherence of the following terms. Items must be returned as new condition, unworn and unwashed with all original tags attached. We reserve the right to refuse a refund or exchange if these terms are not met.
Items must be returned with a Returns Authorisation number. A Returns Authorisation number is obtained simply by filling in the Returns Authorisation Request Form found in T&C’s. Once the Playdate Studios Online Team have your return request they will send you a Returns Authorisation Number. Please note any returns without this number will not be processed and will be returned to sender.
We recommend you return your order by secure trackable means as Playdate Studios will not be liable for the loss of garments in return transit. Shipping costs are at your own expense.
Refunds will be credited against your original method of purchase.